Changing your email password is done via webmail. Once you’ve updated your password in webmail don’t forget to update your devices and email client (i.e. Outlook, Thunderbird) with the new password.
- Log in to webmail i.e. https://webmail.yourdomain.com.
- On the top menu bar, click Settings (gear icon).

- Click Change Password
- Enter your Old Password, New Password and Confirm Password
- Click Save
NB
- Passwords need to be a minimum length of 12 characters and must include a capital letter, lower case letter, symbol and number.
- Your email passwords expire after a year. You will be sent a notification when your password is about to expire. Email accounts with expired passwords can receive but can’t send emails.