How to Change a User’s Password

Only users with admin rights are able to change a user’s password. Changing a user’s password is done via webmail.

1. Log in to webmail i.e. https://webmail.yourdomain.com with an email administrator account.
2. On the top menu bar, click Domain Settings (gear with globe icon).
   
3. On the navigation pane click on Accounts.
4. Double-click on the user account that you want to change the password.
5. Click on the ellipsis ‘…‘ button at the top of the content pane.
6. Click Change Password; the Password modal will appear.
7. Enter in the following details:
   • Password: enter a password for the account. The password requirements are displayed and will change from Red to Green when the requirements have been met.
   • Confirm Password: re-enter the password.
8. Click Save.